Apprentice Training Administrator

We are looking for an Apprentice Training Administrator to join our People Team in Chawston.

 

• You will work towards a Level 3 Business Administration qualification.
• £21,000 per annum

 

There’s never been a more exciting time to join us. With increasing investment in water, wastewater, and environmental infrastructure, we’re growing fast - and we’re looking for passionate people to grow with us. 

Reporting to the Training Coordinator, you will assist with the administration of booking training and ensuring compliance. You will assist with other People and Talent administration tasks where required. 
 
• With support from the Training Coordinator, become the first point of contact for all Training related enquiries to provide outstanding service to the business. 
• Manage multiple email inboxes, escalating and allocating enquiries to the correct point of contact.
• Manage a RAG report, reviewing expiring training, booking courses, and ensuring attendance.
• Book initial training for all new starters.
• Process certificates, maintaining accurate records and posting qualifications to employees.
• Review existing bookings for missing certificates.
• Assist with large group bookings and research into new courses and qualifications.
• Conduct weekly reminders of upcoming training and assist with cancellations and rescheduling. 
• Support the People and Talent Administrators when necessary.
• Assist with CV screening and interview booking where required.
• Undertake level 3 Business Administration Apprenticeship standard.

• Educated to GCSE level including passes in Maths and English.
• Previous Administrator experience 
• Strong communication skills
• Strong attention to detail 
• Strong IT skills, in particular MS Word, Excel and Outlook.

• Up to £21k per annum
• Training and advancement opportunities
• 24 days’ annual leave, rising to 25 after two years
• Healthcare cash scheme
• Death in service benefit
• Benifex Platform -  voucher schemes that run throughout the year, including the Technology Scheme, Dental Plan, and the Bike Scheme. 
• Discounts on retail, shopping, gym access and cinema tickets 
• 6% company pension contribution